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You can log in to that account to see if the platform really is down. The company has a Twitter account called “Spotify Status” where users can find out if there are any problems with the app. When that happens, you can’t use any of the platform’s services, including logging in to your account. Spotify can go down from time to time, just like any other online service. You can try to fix your connection yourself or ask your provider for help. If your site doesn’t load, something is wrong with your internet connection. If the site loads, everything is fine with your internet connection. Start a web browser on your device and go to a site like Google to check the status of your connection. If your device isn’t connected to the internet, this can’t happen. Spotify needs an active internet connection to verify your login information. If you can’t sign in to your Spotify account, check to see if your internet connection is working. Fix Spotify Can’t Login Error via Check Your Internet Connection